Web Site Company Terms and Policies

MINIMUMS:

Initial season's purchase is $750.00. Please make your selections carefully. We will not exchange style, size or color.

PAYMENT:

All orders will be shipped as follows:

1. COD CASHIER'S CHECK or MONEY ORDER.
2. COD COMPANY CHECK or CREDIT CARD with Credit Information Release form and Credit Authorization form.
3. Customer requesting Net 30 terms will be required to have good credit history with our factor and must provide at least 3 Trade References including: Names, Addresses, Telephone, Fax numbers and Contact Person.

There will be a $25.00 service charge added to account for a returned check for any reason.

REFUSED/RETURN ORDER:

If a shipment is returned to our company for any reasons, we can Re-Ship the order with customer approval. However, in addition to the initial freight charge, there will be an additional second freight charge to cover the cost of the Re-Shipment and handling.

If you choose not to accept an order you have placed, we will restock the merchandise and charge a re-stocking fee of 20% of the amount of the order, plus all of the freight charges and fees before any new orders are accepted.

DAMAGES:

All claims including shortages must be made by written letter within 10 days from receipt of the shipment. A Return Authorization Number (RA) will be sent. Please ship the authorized return immediately within 2 working days and place the RA number outside of the box. Upon receipt of the authorized return, we will replace the style as originally ordered. We will not exchange style, size or color. We reserve the right to refuse a return if not received within 15 days from the date the Return Authorization was issued. Additional merchandise returned that has not been pre-approved and shipped along with the authorized items will not be credited to the customer's account.

Only in-house credit will be issued. There will be no cash or credit card refunds. We do not pay freight costs for returned merchandise.

We would like to hear from our customers. If you have any questions or comments, please call us at 1.877.526.7337 or email us at info@ultimatesuits.com.